Professional credit repair software is confusing, but highly needed. It provides the digital tools necessary for anyone to succeed in growing a new credit repair business. The features list is immense and all the functionality is housed under one roof. Investing in credit repair software lets you become hands-off with most operating procedures.
That said, the most difficult thing is understanding how this type of software can help. Many look at it as merely a tool to handle the dispute process. This claim might be true with personal level credit repair software. But, professional credit repair CRM tools empowers you – both when working with clients and affiliates.
Why Credit Repair Software is Crucial
Every credit repair business should use credit repair software. This technology makes it possible to cut down on tedious labor. You can run the show with fewer staff members – while serving your clients faster. The quality assurance will exist, regardless of how large your business operations scale. Consistency in your approaches is essential and that is what credit repair software gives you.
To put it simple, using a credit repair CRM offers advantages like:
- Less time spent handling repetitive tasks,
- Faster, simpler client intake procedures,
- More control over client data and progress tracking,
- Ability to seamlessly accept and track affiliates, and
- Having everything you need together in one package.
With that said, learning the common features makes it easy to understand the value of credit repair business software. Read on to get familiar with some of the more common features that exist – whether you choose TurboDispute or a competing service.
Popular Features in Credit Repair Software
Credit repair software features can be broken into a short list of sections. These are affiliate, client and dispute management, automated tools, CRM system and private labels. Take a look below for some insight on what comes with each of these feature categories.
Affiliate Management
Take away the stress of running an affiliate program. The affiliate management interface displays data on your affiliates and their referrals. You can track converted leads in live time – which your affiliates can also see in their own dashboard. Further, most professional credit repair software products let you choose custom commission levels. This means you can sweeten the reward for your best affiliates.
Client Management
Imagine a client database that’s entirely intuitive and designed to work with you to help your business succeed. The client management dashboard in credit repair software accomplishes exactly that. In fact, there is an extensive amount of information gathered and visualized here.
Some things your client management system might let you do includes:
- Monitor client status (active, pending, completed, etc.),
- View and automatically notify clients of payments owing,
- Leave notes on specific client files, and
- Search through the database and pull any file in seconds.
Not to forget, the client management interface also gives you your billing features. The way they work depends on the particular service you use. For example, in TrackStar there is a Demand Draft feature for on-demand billing purposes.
Dispute Management
The dispute management portal is your new favorite place. This part of every credit repair software dashboard simplifies plenty tasks for your business. The most notable benefit comes in the form of the automated dispute letter creation tool.
You no longer have to spend 5-10 minutes prepping each dispute letter for your clients. Credit repair software makes it possible to build a personalized letter within 10 seconds. This drastic time-saving measure translates to greater productivity and profitability. By cutting out this tedious task, you can spend more time focusing on marketing and client communications.
Automation Tools
Many automation tools exist within credit repair software. These are individual features that fit into different categories. For the purpose of this overview, it is vital to cover them in their own section as well.
Some things your software might automate include:
- Dispute letter creation. This paperwork can consume a tremendous amount of time when done manually. Credit repair software simplifies things for you by supplying pre-made dispute letter templates. Additionally, you can make your own or modify the existing templates. Just go through a client’s file and select that you want to create a dispute letter, within seconds it will be ready.
- Notifications to your clients. Send email or text notifications to your clients and affiliates. Provide welcome messages, login credentials and more. This feature can also supply clients with automatic messages if their payments run past due.
- Searching your database. When performing a search, most softwares offer automated suggestions. This automated features lets you pull up a specific file for whatever reason in as little as three seconds.
- Daily backups. Some providers offer automated backups. For example, with Turbo Dispute’s CRM software the servers are backed up hourly. Many competitors only offer daily or weekly backups. With automated hourly backups, your company can immediately recover lost data.
CRM System
The CRM side of a credit repair software program will have many automated features hidden beneath the surface. The true power comes from lead management and contact tracking mechanisms. Some CRM system features in credit repair software include:
- All your leads, with information on where they came from plus the option to smoothly convert them into single and joint client accounts.
- All notes of conversations held with your prospective clients. These are typically timestamped, making it easy for multiple sales people to tackle the same lead.
- Employee-based calendar systems to make scheduling appointments a breeze.
Private Labels
Every business investing in credit repair software needs customized private labels. This feature simply lets you put your own branding on all aspects of the software. Your affiliates and clients will only see your company’s name and your domain. This builds authority for your credit repair business which makes customers trust you more.
How Much Will Credit Repair Software Cost?
Now that the features are out of the way, it’s time to “get down to brass tacks,” and figure out what credit repair software will really cost you. So, what does it cost? The answer to this question is us, unfortunately, “it depends,” because there are various pricing models that exist.
Monthly subscription fees: Most credit repair software products come with a flat monthly fee. The price could vary depending on your clientele size and specific requirements. Typically, credit repair business software costs anywhere from $300 to $900 per month. This range covers the prices charged by the majority of the top level credit repair software services.
Per-seat licensing fees: Some credit repair software companies charge you based on the number of clients using your system. This pricing model can be beneficial for a fresh startup that doesn’t turn a profit yet. However, it can grow costly as your business expands and switching to another credit repair software might be too difficult later.
Note: Many software providers charge a downpayment on top of their monthly fee. Or, you might pay a certain amount down and then pay as you go on a per-seat basis.
The 5 Best Credit Repair Business Software Products
Now, let’s get into a breakdown of some of the best credit repair software on the market. The five listed below are all veterans in the credit repair software industry. Each have a similar arsenal of features and tools. However, when looking for the right software you must read into the little details to fully determine which one will offer your company the greatest versatility.
By credit repair software review standards, three leading software products are:
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Credit Score Techs
Founded in 2007, Credit Score Techs has grown to become a top contender in the credit repair software industry. Their software includes all the basics any size business would need in a credit repair CRM tool.
Some notes on Credit Score Techs software…
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Features Included
All plans include the same features. The difference is that Basic charges on a per-client basis instead of billing you a monthly fee. The Extended package gives you the ability to add up to 200 new customers without paying extra. Meanwhile, the Professional plan allows unlimited new customers at no additional cost.
There are some standard features that are found in all of their pricing packages. This includes customized private labels, affiliate and referral offices (unlimited), dispute center and dispute letter center, custom letter creator and Mailchimp integration.
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Pricing
Their pricing comes in three different package options.
Basic: $499 downpayment and $10 one-time charge for each client.
Extended: $799 downpayment and $299.95 per month.
Professional: $1,599 downpayment and $399.95 per month.
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Customer Service
You can call or email Credit Score Techs if you ever run into a problem. The chance you need support is slim as the software is straightforward and well-documented. Furthermore, they promote a 99.9% uptime which means you won’t need to reach out about sudden software outages.
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TrackStar by HTDI
The self-proclaimed #1 choice for credit repair companies, TrackStar, is definitely a veteran in this market. The company came to life in 2004, well before most of their competitors. They provide everything you would need and train you and your employees to use their software when you first start. They even offer a credit repair business training program.
Their authority in this niche becomes noticeable when it comes time to request support of any kind. Without a doubt, if you want to grow profitably as a credit repair business, they can help you do that.
Some notes on TrackStar software…
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Features Included
The features provided in TrackStar are the fundamental features that any credit repair software should have. This includes client, dispute, employee and user management systems, CRM and automated tools. They even have a three tier referral system. But, one of their most respectable features is replicated lead capture pages. As soon as a lead fills out a form on your site, the lead management system in your software will make it known.
You can also use their DisputeAgent Services program which leaves them to handle most of the credit repair tasks. Their fix/deletion rate is 47.09% in the first 45 days of service, one of the highest rates in the industry.
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Pricing
Their pricing works on a pay-per-client basis, but there is no charge for your affiliates, brokers or leads. You must contact them to get an accurate quote on what their software license will cost your business. When you do, set up a guided live demo to get a walkthrough of their software. This is the best way to see if their product is right for you.
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Customer Service
Their staff are highly experienced and expertly trained. This is easy to see – from their credit repair business training program to their startup coaching, software walkthroughs, etc. To reach out for support, either send an email or give them a call.
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Dispute Suite
After entering the market in 2006, Dispute Suite quickly rose to the top. Today they are a household name in the credit repair software market. Backed by a highly talented team, their software is as versatile as the other two options here.
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Features Included
The list of features offered by Dispute Suite is vast. They provide affiliate, customer, dispute and lead management systems. They also have a letter editor with templates, automated tools, a credit report system and more. Plus, their affiliate and client portals are private label ready.
Furthermore, credit repair training is available. Some things they offer include weekly webinars, more than 150 hours of audio and video content, video FAQs, case studies and coaching calls.
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Pricing
Their pricing comes in three different package options.
Silver – $300 per month, two users, 10MB data space per client, 250 texts and 5,000 emails per month.
Gold – $500 per month, five users, 20MB data space per client, 500 texts and 10,000 emails per month.
Platinum – $800 per month, 10 users, 40MB data space per client, 1,000 texts and 25,000 emails per month.
Each additional user costs $99 per month. Custom enterprise pricing is also available upon request.
The main benefit of Dispute Suite’s pricing model is the lack of upfront fees. Paying $499 to $1,599 down is simply not in the best interests of most credit repair startups. But, the lack of entry barriers does come at a high cost. You are paying nearly 10 times the amount to add new users as you would with Credit Score Techs.
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Customer Service
This area is where Dispute Suite really prospers. Their technical support is available 24/7 through their ZenDesk ticketing system. Support by phone is also available during business hours throughout the week.
Conclusion
Credit repair software is becoming smarter and adapting to today’s advanced tech world. The many tools found in credit repair CRM programs can really automate business operations. In short, professional credit repair software is a must-have for any credit repair business.
